Contact
Contact Form
Email & Location
E-MAIL
info@familyresourcenavigators.org
PHONE
510-547-7322
ADDRESS
101 Callan Ave., Suite 200
San Leandro, CA 94577
BART: San Leandro BART station
Frequently Asked Questions
Navigating services can be confusing, especially at first. This FAQ covers the most common questions families ask—from getting a diagnosis to school supports. Don’t see what you need?
Reach out—we’re here to help.
Do I have to pay for your services?
All of our services are FREE for families. FRN receives our funding from a variety of grant, local and state contracts and also gladly accepts donations.
How do you know what you know? How do you know about this?
Every FRN staff member has experiential knowledge from being a family member of a person with a disability. Parents, grandmothers, siblings all have experience helping family members navigate services. In addition, our staff receive extensive training in the service system, including Regional Center, medical systems, insurance and special education advocacy.
Do you have a list of activities available for kids with disabilities or special health care needs?
You can check out our Resources page for our annual Summer Fun List!
Can you go to my Individualized Education Plan (IEP) meeting?
Let’s connect you with a member of our Family Empowerment Center staff and see where we can help. We can assist you in reading and understanding your IEPs and may be able to attend a single IEP meeting to coach you on how to effectively engage with your school. We will also coach you and support you in the process for as long as you need.