Our values are promises we make:

We walk the walk. We are the clients.

From front-line staff to finance, we hire people with passion and personal experience. Our staff are parents, guardians or grandparents of someone with a developmental delay or special need.

We are coaches in your dugout.

We'll start with intensive support to help you build confidence, answer your questions and support your advocacy. When you realize you no longer need us, we’ll cheer for you from the sidelines.

You know your kid. No judgment here.

Every parent and family makes their own decisions around their kids, what schools they go to or what care they receive. We honor your decision-making power because parents know best.

We improve the system for families.

We work with city departments, hospitals, providers and more to make the system work better for all families and remove known barriers, regardless of immigration status or living situation.

We're making it easier for families.

About Family Resource Navigators

We make it easier for families to navigate, advocate, get equitable access to resources - all so their kids with disabilities, development delays or special health care needs get what they need to flourish.

For over 25 years, we’ve worked with families living in one of the 20 cities that make up Alameda County - from Oakland to Pleasanton, from Newark to Albany. Everyday, our staff shares their own personal experiences and hard won skills with the families we partner with. They all have a passion and a fire for this work and deploy personal experience to improve the experience for someone else. We’re unique because every single staff member is also a parent or guardian of a child with developmental delays, disabilities or special health care needs. (Most of our staff are actually graduates of the very leadership programs we host.)

“Lavender Fields,” by Will Glasser, age 23, Albany

We Care About:

Getting results with metrics and impact because it's how we know our services make a difference.
Not turning anyone away. We strive for flexible funding because that supports us in serving every family who comes through our doors.
Building parent leaders. Our model of parent leadership and training leverages the power of volunteers and maximizes our reach.
Being culturally reflective because we are members of the communities we serve. That's how we can work fluently with families in a dozen languages.

Our Impact

100%

Of parents say they feel our staff are respectful of their family’s culture.

“Thank you for not being judgemental.”

95%

Of parents say they are stronger advocates for their children.

“La union hace la fuerza. Together we are stronger.”

92%

Of parents are more knowledge of service systems for children.

“Thank you for helping us to understand the rights of our children.”

Impact report

Our Funders

For 20 years, FRN was housed under the auspices of Bananas, Inc. In 2017, we became an independent 501(c)(3) corporation in 2017. With a stellar reputation as a outcomes-based contractor with the state of California, we are currently seeking flexible funding that will help us reach our goal of serving all families who have kids with special health care needs in Alameda county who walk through our doors asking for help.

About Us